Saturday, February 27, 2016

IBM (2016) - Technical Support Associate (2016) - 1+ Yr. Exp

IBM (2016) - Java Application Developer - 0-5 Yrs. Exp

IBM Careers 2016: IBM is a global IT services company, which is providing various software solutions to its clients. It is hiring talented candidates by conducting campus drives & walk-in interviews. It is also hiring talented aspirants by advertising in some job website and through its website career link.

Role: You will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.

Responsibility: You require to handle inbound calls / emails / chats regarding technical issues for end users

Skills Required: 

1.Ability to identify basic hardware parts and aware of basic hardware concepts.
2.User level familiarity with at least one e-mail client - Outlook, Notes etc.
3.Skilled in commercially standard software applications and major desktop operating systems.
4.Awareness of basic networking concepts and technologies.
5.Questioning skills /probing skills, as relevant to the issue and level of the caller.
6.Proven Communications Skills / soft skills.

Shift Required: Shifts will 24x7 in nature and can vary depending on geographies supported.

Eligibility Criterion:  Bachelor's Degree/ Diploma (15 Years + education ) .

Total Experience: 1+ Year relevant technical experience.

Required Technical and Professional Expertise:

Proven computer skills
Customer service orientation
Neutral accent Preferred Technical and Professional Experience Proven computer skills
Customer service orientation
Neutral accent

Required Education: Bachelor's Degree
Preferred Education: Bachelor's Degree

Travel Required:  No Travel
Is Extensive Time Away From Home Required?: No

Contact Details:
Company Name: IBM India Pvt Ltd


1. Send in your resumes at
2. Skills Required should match with your profile.
3. Clearly mention your E-mail ID & Contact Number.

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