ICICI Bank, India’s second-largest bank is looking forward to hire young and dynamic graduates (from any discipline) who would be responsible for servicing customers over phone on various products and services offered by ICICI Bank. Candidate's age should be less than 28 years. Candidates would either be posted in Mumbai or Hyderabad.
Candidates should be open to work in rotational shifts. It's a non technical position, hence candidates are not expected to have any technical skills.
Job Location: Thane (Mumbai). Hyderabad
Educational Qualification/Credentials: Graduate in any discipline. Age should be less than 28 years.
Experience Required: 0 - 4 Years (Salary and grade offered will commensurate with experience)
Job Role/Position: Phone Banking Officer
Key Deliverable's:
- Handle and resolve customer complaints/ queries over phone.
- Provide customers with relevant product and service information.
- Cross sell various banking products to customers over phone.
Key Skills Required:
- Proficient in spoken English & Hindi language.
- Open to work in rotational shifts.
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